For the purpose of the Data Protection Act 1998 (the Act), the data controller is Cheryl Overington, Heswall Hills Counselling Centre, 99 Brimstage Road, Heswall Hills, Wirral CH60 1XF.
How I Use Your Information
any information that you give to me when you use this service. I am committed to ensuring that your privacy is protected.
By visiting my site heswallhillscounsellingcentre.co.uk you are accepting and consenting to the practices described in this
Should I ask you to provide certain information by which you can be identified when using my services, then you can be assured that it will only be used in accordance with this privacy statement.
I will use your details for running my business, including contacting you about appointments. I will not contact you for any other reason. I will keep basic records for 3 years and therapy notes for 3 months after the end of therapy, or when I last hear from you.
You have the right to ask to see the information I hold about you, please ask me and you can view it in a session. You can ask me to change any information that I hold about you that is incorrect. You have the right to ask me to delete information that I hold about you, which I will do save for that which I have a legal obligation to keep – for example, for my business tax purposes.
If You Have a Complaint
If you wish to complain about how I handle your data, in the first instance please contact me, Cheryl Overington, who is the Data Controller at Heswall Hills Counselling Centre. If your complaint is not resolved to your satisfaction you can contact the Information Commissioners Office https://ico.org.uk/concerns/handling/ or call 0303 123 1113.
Changes to Policies
I may change this policy from time to time and I suggest that you regularly check this page to ensure that you continue to be comfortable with the measures that I am taking to protect your privacy. This policy is effective from 1 May 2018.